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与未来握手：在线纠纷解决机制与互联网消费者权益保护/(美) 艾米·施密茨, 科林·鲁尔著= The new handshake：online dispute resolution and the future of consumer protection/Amy J. Schmitz, Colin Rule/胡晓霞译.-北京：北京大学出版社，2020.10
